{"id":35667,"date":"2026-04-17T16:42:47","date_gmt":"2026-04-17T14:42:47","guid":{"rendered":"https:\/\/smokesandfragrances.com\/?page_id=35667"},"modified":"2026-04-17T16:48:12","modified_gmt":"2026-04-17T14:48:12","slug":"returns-refund-policy","status":"publish","type":"page","link":"https:\/\/smokesandfragrances.com\/index.php\/returns-refund-policy\/","title":{"rendered":"Returns &#038; Refund Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"35667\" class=\"elementor elementor-35667\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"wd-negative-gap elementor-element elementor-element-fd38083 e-flex e-con-boxed e-con e-parent\" data-id=\"fd38083\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2b7fb6f elementor-widget elementor-widget-heading\" data-id=\"2b7fb6f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Returns &amp; Refund Policy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"wd-negative-gap elementor-element elementor-element-1849bdd e-flex e-con-boxed e-con e-parent\" data-id=\"1849bdd\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9cebb6e color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"9cebb6e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>Returns &amp; Refund Policy \u2013 Smokes &amp; Fragrances<\/strong><\/p><p>We want you to be satisfied with your purchase. Please read our returns policy carefully.<\/p><p><strong>1. No Returns on Opened Products<\/strong><br \/>Due to hygiene and safety regulations, we do not accept returns on any opened or used vape devices, e-liquids, pods, coils, or fragrances.<\/p><p><strong>2. Faulty or Damaged Items<\/strong><br \/>If you receive a faulty or damaged product, you must notify us within <strong>48 hours<\/strong> of receiving your order.<br \/>We may request photos or videos as proof.<\/p><p><strong>3. Eligibility for Returns<\/strong><br \/>To qualify for a return:<\/p><ul><li><p>Item must be unused and in original packaging<\/p><\/li><li><p>All seals must be intact<\/p><\/li><li><p>Proof of purchase is required<\/p><\/li><\/ul><p><strong>4. Exchange Policy<\/strong><br \/>We do not offer refunds on used products. Approved returns may be exchanged for the same item or store credit.<\/p><p><strong>5. Refunds (if applicable)<\/strong><br \/>Refunds are only issued in cases where:<\/p><ul><li><p>The item is out of stock for replacement<\/p><\/li><li><p>The return meets all conditions<\/p><\/li><\/ul><p>Refunds will be processed via the original payment method.<\/p><p><strong>6. Shipping Costs<\/strong><br \/>Customers are responsible for return shipping unless the item is faulty or incorrect.<\/p><p><strong>7. Contact Us<\/strong><br \/>For returns or issues, contact us via:<br \/>WhatsApp: 067 212 1561<br \/>Email: <a href=\"mailto:info@smokesandfragrances.com\">pateljawaad@gmail.com<\/a><\/p><p>\ud83d\udccd 27 Van Velden Street, Brits<\/p><p>We reserve the right to refuse returns that do not meet the above conditions.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Returns &amp; Refund Policy Returns &amp; Refund Policy \u2013 Smokes &amp; Fragrances We want you to be satisfied with your<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"categories":[],"tags":[],"class_list":["post-35667","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/smokesandfragrances.com\/index.php\/wp-json\/wp\/v2\/pages\/35667","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/smokesandfragrances.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/smokesandfragrances.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/smokesandfragrances.com\/index.php\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/smokesandfragrances.com\/index.php\/wp-json\/wp\/v2\/comments?post=35667"}],"version-history":[{"count":3,"href":"https:\/\/smokesandfragrances.com\/index.php\/wp-json\/wp\/v2\/pages\/35667\/revisions"}],"predecessor-version":[{"id":35671,"href":"https:\/\/smokesandfragrances.com\/index.php\/wp-json\/wp\/v2\/pages\/35667\/revisions\/35671"}],"wp:attachment":[{"href":"https:\/\/smokesandfragrances.com\/index.php\/wp-json\/wp\/v2\/media?parent=35667"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/smokesandfragrances.com\/index.php\/wp-json\/wp\/v2\/categories?post=35667"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/smokesandfragrances.com\/index.php\/wp-json\/wp\/v2\/tags?post=35667"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}